SHIPPING & RETURNS

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SHIPPING POLICY

Doctor Dawggy - shipping is included in price on most items (unless noted). Doctor Dawggy strives to deliver your product within 5-6 days. Due to Covid-19, shipping times may be a little longer than quoted. Unfortunately, this is out of our control, but we are doing our best to process your order and have it delivered asap. Shipping to USA only! 

RETURN & EXCHANGE POLICY

Doctor Dawggy follows the return policies of our distributors. Any return requests must be submitted within 14 days of the date of purchase. We do want you to be happy with your purchase and to be able to purchase with confidence. The first step is to email Doctor Dawggy at doctordawggy@gmail.com Subject Line: RETURN. Explain in detail the issue and reason for return as well as submit pictures if applicable.

 

The item must be undamaged, unworn, unused, and unopened with tags still attached within 14 days of the notification that the item will be returned. Opened products can not be returned for any reason. If you have an issue with an opened product, please contact us so we can try to address your concern. Orders that were shipped to you directly from the supplier or manufacturer must be returned in accordance with our Customer Service Team's instructions.  Suppliers and manufacturers do not typically provide return labels, so take care to address your package as instructed.

 

The customer will be responsible for paying for their own shipping costs for returning the

item. Shipping costs are non-refundable

 

Once your return is received and inspected, we will notify you that we have received your returned item. We will notify you of the approval or rejection of your refund.

 

If you are approved, then your refund will be processed, less a $5 processing fee and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Doctor Dawggy will also provide a return/refund policy for any damaged or defective items as long as any claims are placed within the agreed-upon 5 days of the item being received.

 

Doctor Dawggy wants you to be happy with your Natural Plant-Based Remedies so please read these policies carefully. Thank you.